Careers and Employment Outlook The Management Development programs incorporate education and training to prepare individuals for career paths with business, nonprofit organizations, governmental agencies, and academic institutions. Managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas. Employment outlook: Employment of administrative services managers is projected to grow 8 percent from 2014 to 2024, about as fast as the average for all occupations. Administrative tasks, including facility management and records and information management, will remain important in a wide range of industries. A greater focus on the environmental impact and energy efficiency of buildings will keep facility managers in demand. Improving energy efficiency can reduce costs and often is required by regulation. Technology also is expected to affect the work of facility managers in upcoming years. “Smart building” technology will provide facility managers with timely and detailed information, such as equipment failure alerts and reminders to perform maintenance. This information will allow facility managers to complete their work more efficiently and may reduce the total number of managers needed to perform these tasks. Contract administrators also are expected to be in demand as organizations contract out many services, such as food services, janitorial services, grounds maintenance, and equipment repair. Records and information managers also are expected to see employment growth. Demand is expected to be particularly strong for those working in “information governance,” which includes the privacy and legal aspects of records management. As new technologies such as cloud computing and mobile devices continue to be introduced, records and information managers will have a critical role in helping organizations address the impact of the new technology on the organization’s records and information management practices. Job prospects: Applicants will likely face strong competition for the limited number of higher level administrative services management jobs. However, an increase in the expected number of retirements in upcoming years should produce more job openings. In addition, competition should be less intense for lower level management jobs. Job prospects also are expected to be better for those who can manage a wide range of responsibilities than for those who specialize in particular functions. The median annual wage for administrative services managers was $86,110 in May 2015. The lowest 10 percent earned less than $46,430, and the highest 10 percent earned more than $153,570. In May 2015, the median annual wages for administrative services managers in the top industries in which they worked were as follows: Finance and insurance $97,760 Professional, scientific, and technical services $95,270 State and local government, excluding education and hospitals $87,110 Educational services; state, local, and private $82,730 Healthcare and social assistance $80,770 Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Administrative Services Managers, on the Internet at http://www.bls.gov/ooh/management/administrative-services-managers.htm (visited August 03, 2016).