• Students Rights, Responsibilities and Safety

    Student Complaint Policy [Chapter 7 – Policy #B7.12]

    B7.12 Student Complaint Policy: Revision Adopted December 14, 2010  

    The student Complaint Policy is based on the belief that such complaints are best resolved at the level closest to the issue that led to the complaint. Resolutions to such complaints must be reached through the participation of all parties involved in the issue that led to the complaint. All procedures developed in relation to this policy will be applied in an equitable and nondiscriminatory manner and will protect the rights of all parties.  The policy includes the procedures for A General Academic Non-Grade Complaint, Non-Academic Complaint and Grade Appeals. Students who wish to file a complaint or appeal must meet with the Dean of Student Engagement and Retention, Harvin Student Center room 204. A copy of the policy and procedures may be obtained from the Office of the Dean of Student Engagement and Retention in the Harvin Center room 204, the College’s website (http://www.delmar.edu/policymanual/pmcurrent/ch7/index.html), the College Catalog or the Student Handbook. 

    Texas Higher Education Coordinating Board (THECB) 

    After exhausting the institution's grievance/complaint process, current, former, and prospective students may initiate a complaint with THECB. Instructions provided here  http://www.thecb.state.tx.us/index.cfm?objectid=051F93F5-03D4-9CCE-40FA9F46F2CD3C9D 

  • Contact Information

    Student Engagement and Retention
    101 Baldwin Blvd.
    Corpus Christi, TX 78404
    (361) 698-1277
    fax: (361) 698-1599

    Hours: Monday-Thursday 7:30am-5:00pm Friday 7:30am-12:30pm