VikingKey - Password Management Self Service What is Password Management?Password Management is a set of tools that allow you to change your account password, unlock a locked account, or reset a forgotten password. Getting Started with VikingKeyIn order to use Password Management for resetting a forgotten password or unlocking an account, you must first enroll in VikingKey. (You must know your current password to enroll. If you do not, follow the instructions below for resetting your password.) Once enrolled in VikingKey, it is recommended that all users take a few minutes to set up security questions for Password Management so that these tools are available in the event that a password is forgotten or account locked. If you need assistance, email the Help Desk or call (361) 698-2330. NOTE: Your password will expire every 120 days. It will take up to 30 minutes for your new password to sync with Office 365 for email access. CHANGE your password Users can change their passwords at anytime. Go to VikingKey Click on Proceed to VikingKey Click on Change My Password * Passwords must include the following: one uppercase letter, one lowercase letter, one number, one symbol, and must be at least 8 characters in length. RESET your password If you do not know your password (it has been lost, forgotten or expired): Call the Help Desk at (361) 698-2330. You will need to provide a separate email address for validation in case your password needs to be reset. You will be asked to choose three security questions/answers and two pictures that will be used for validation.