SERVICES
- A central location for Del Mar College faculty, staff, and students to communicate their computer related questions and/or problems.
- Essential documentation of problem descriptions and maintenance on call ticket resolutions using tracking software.
- Report problems via telephone, e-mail, walk-in or scheduled appointments.
- Information on call ticket status.
- Web site with updated information to assist users during and after hours of operation.
- Consulting services for hardware and software quotes, upgrade requirements, and new lab designs.
- Assist students with web navigation to course materials.
- Assist students with plug-in problem resolutions.
- Browser compatibility issues.
- Connectivity assistance.
- Get students started with course related application usage.
- Assist with Del Mar college campus equipment issues.
Monday - Thursday - 7:30 AM to 7:30 PM
Friday 7:30 AM to 3:00 PM
CONTACT INFORMATION
Multiservice Center Room 144
(361) 698-2330
helpdesk@delmar.edu