Make It A Great Day: Excellence in Customer Service

Learn the Six Key Steps of Excellence in Customer Service. Create and make a good first and last impression that will help build more loyalty to your brand and grow your business.

Highlights:

• How to create an authentic dialogue and greeting specifically for your business
• Creating a "WOW" experience with your customers, guests, or clients
• Six Key Steps of Excellence in Customer Service
• The secret meaning of GREAT and how to apply it in your business
• Customer service phrases and wording that make your customers feel valued
• Keep it "Texas Friendly" while engaging with your customers, guests, or clients

Presented by Anna Hay, Founder & Owner of Learn THE Ropes