Help Desk
Help Desk
Help Desk is the central point of contact for all computer, software, and web-related questions. We are here to serve students, faculty, and staff.
To report an issue or request a service, go to
Viking Help Desk PortalYou may also email vikinghelpdesk@delmar.edu or call (361) 698-2330.
Extended Hours During Finals
Fall 2025 Semester
The Viking Help Desk hours of operations have been expanded to offer additional support during final exams. Should you need assistance outside these hours of operation, please submit a request to vikinghelpdesk@delmar.edu and a support agent will contact you.
| DAY | TIME |
|---|---|
| Thursday, December 4, 2025 | 7:30 AM - 11:00 PM |
| Friday, December 5, 2025 | 7:30 AM - 8:00 PM |
| Saturday, December 6, 2025 | 8:30 AM - 5:30 PM |
| Monday, December 8, 2025 | 7:30 AM - 11:00 PM |
| Tuesday, December 9, 2025 | 7:30 AM - 9:30 PM |
| Wednesday, December 10, 2025 | 7:30 AM - 10:00 PM |
| Thursday, December 11, 2025 | 7:30 AM - 7:30 PM |
| Friday, December 12, 2025 | 7:30 AM - 4:30 PM |
Help Desk will return to normal operating hours Monday, December 15, 2025.
What does this mean for me?
Help Desk services will be available for all requests during the expanded support hours. Self-service options will still be available for common requests such as issues with accessing or unlocking your account. These options can be accessed via the Viking Toolbox on the Del Mar College home page. The only requirement to use self-service password reset or the unlock feature is to first register a contact method.
What if I have questions?
For questions concerning this process, email the Viking Help Desk at vikinghelpdesk@delmar.edu, and your question will be directed to the appropriate IT staff.
Viking Help Desk
Del Mar College
Information Technology
o: 361-698-2330
vikinghelpdesk@delmar.edu | support.delmar.edu
Other Resources
Page last updated December 2, 2025.