Digital Accessibility Assistance
Digital Accessibility Assistance
According to federal rules published on April 24, 2024, content provided on the College's websites, mobile app, social media, and other digital platforms must be made accessible to all users, including those with disabilities. Content must conform to WCAG 2.1 AA guidelines which will ensure that as many people as possible can benefit from the content equally.
While providing accessible content is the responsibility of every employee at the College, the Web Services team can provide guidance, training, and limited remediation assistance.
Features
- Review documents to identify and provide guidance on accessibility issues. Common issues include headings out of order, missing or vague alt text for images, and vague linked text.
- Using tools like Acrobat Pro and CommonLook PDF, assist in remediating simple documents to meet accessibility standards (see details under Get Started). This includes adding proper tags, alt text, and ensuring that the document structure is accessible.
- Provide training sessions and resources to help users create accessible documents. This includes guidance on best practices for document accessibility and how to use accessibility tools.
- Regular monitoring of content and documents on the College's website and mobile app to ensure they comply with accessibility standards. This helps in maintaining ongoing compliance and avoiding potential penalties.
Designed For
- Faculty
- Staff
Requirements
- Original (source) document if available, or a PDF.
Data Security
- Content that will be uploaded to the College's digital platforms is considered public information and should not include any private data.
Get Started
All employees have access to tools to check their content's accessibility compliance. Microsoft Word, Adobe Acrobat Pro, and other content creation software provide built-in accessibility checkers that will provide you with guidance on how to remediate any issues.
If you would like guidance, training, or assistance with document remediation, please contact Viking Help Desk.
Limited IT Assistance for Small Documents
All employees are responsible for reviewing and updating content in their assigned areas. Web Services can provide limited consultation, but content remediation is the responsibility of the content owner.
For PDFs with 5-10 pages, IT Web Services can provide limited remediation assistance. However:
-
Processed first come, first serve with processing time based on document complexity
-
This is not a sustainable solution for ongoing document needs
-
You must provide properly formatted source documents (Word, PowerPoint, etc.) using this form.
The best approach is to create accessible documents from the start using proper formatting, then convert to PDF using the "Create PDF" function rather than scanning or printing to PDF.
Get Help
Learn More
- Digital Accessibility Resources at Del Mar College (Login required)
- WCAG guidelines
- Section 508 of the Rehabilitation Act
- Impact of Accessibility Rules
Related Services
Page last updated July 27, 2026.